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Getting Started

Learn how to set up and start using the Ecomplify Dashboard to manage your online store.

Accessing the Dashboard​

  1. Visit app.ecomplify.com
  2. Sign up for an account or log in with your credentials
  3. You'll be taken to your dashboard home page

Dashboard Layout​

The dashboard has a clean, intuitive layout with three main areas:

Dashboard Home

The left sidebar provides access to all sections:

  • Dashboard - Web traffic analytics and overview
  • Orders - Order management and fulfillment
  • Returns - Process customer returns
  • Messages - Customer communications
  • Customers - Customer directory
  • Reviews - Review moderation
  • Sales Analytics - Revenue and sales reports
  • Products - Product catalog (List, Create, Bulk Upload)
  • Collections - Product collections
  • Marketing - Discounts and offers
  • Blog - Blog content management
  • Media Library - Image and file management
  • Design - Theme and appearance settings
  • Shop Settings - Store configuration
  • Billing - Plan and subscription management

Header Bar​

The top bar includes:

  • Store indicator - Shows your active store name and domain
  • Language selector - Switch dashboard language
  • User profile - Account settings and logout

First Steps​

1. Configure Your Store​

Navigate to Shop Settings > General to set up your store basics:

  • Store name and legal name
  • Contact email and phone
  • GST/VAT number
  • Shop type (physical/online)
  • Currency and supported languages

Shop Settings

2. Set Up Payments​

Go to Shop Settings > Payment to configure payment gateways:

  • Cash on Delivery - Enable COD for your region
  • Stripe - Enter your Stripe API keys for card payments
  • Razorpay - Configure Razorpay for Indian payments

Payment Setup

3. Configure Shipping​

Set up shipping in Shop Settings > Shipping:

  • Set your shipping origin (warehouse address)
  • Create shipping zones for different regions
  • Define shipping rates
  • Configure return and refund policies

Shipping Settings

4. Configure Taxes​

Navigate to Shop Settings > Tax to set up tax rules:

  • Enable tax collection
  • Set default tax rate
  • Create tax zones for different regions with custom rates
  • Choose tax-inclusive or tax-exclusive pricing

Tax Settings

5. Add Your First Product​

Go to Products > Create and fill in:

  • Product name and description (rich text editor)
  • Media gallery (images)
  • Pricing and inventory
  • Product options/variants
  • Shipping details (weight, dimensions)
  • SEO metadata

See the Products guide for detailed instructions.

6. Customize Your Store Design​

Visit the Design section to personalize your storefront:

  • Choose a theme template
  • Set your logo and favicon
  • Configure announcement banners
  • Customize header menu and footer

See the Design & Themes guide for details.

Next Steps​

Now that your store is set up, explore the detailed guides for each feature: