📄️ Getting Started
Learn how to set up and start using the Ecomplify Dashboard to manage your online store.
📄️ Orders Management
Manage and track all your customer orders from a single interface.
📄️ Product Management
Add, edit, and organize your product catalog with powerful management tools.
📄️ Collections
Organize your products into curated collections to help customers discover items easily.
📄️ Customer Management
Manage and view customer information from the Customer Directory.
📄️ Analytics
Track your store's performance with comprehensive web traffic and sales analytics.
📄️ Marketing
Drive sales with discount codes, promotional offers, and marketing tools.
📄️ Blog
Create and manage blog content to drive traffic and engage customers.
📄️ Design & Themes
Customize the look and feel of your storefront to match your brand identity.
📄️ Social Media Posts
Schedule and automatically publish marketing posts to Facebook, Instagram, X (Twitter), Threads and LinkedIn straight from your dashboard.
📄️ Shop Settings
Configure every aspect of your store from the comprehensive Shop Settings section.
📄️ Abandoned Cart Recovery
Recover lost sales by automatically sending recovery emails to customers who left items in their cart without completing checkout.
📄️ Search Analytics
Understand how customers search your store and optimize your product catalog based on real search data. Navigate to Search Analytics from the dashboard sidebar.
📄️ Product Recommendations
Boost sales with intelligent product recommendations powered by OpenSearch. The recommendation engine suggests relevant products to customers based on their browsing behavior and purchase history.
📄️ Connect Your Domain
This page explains how to give your store its own web address. It is written for everyone — you do not need any technical knowledge. Go to Shop Settings > Domain in the dashboard to follow along.
📄️ Shipping
Shipping is managed in two places in the dashboard. Shipping Settings is where you set your warehouse address, create shipping zones with rates, set a free shipping threshold, and define your return policy. Shipping Providers is where you connect carrier accounts (FedEx, UPS, DHL, Shiprocket, and more) for live rates at checkout. Together, these settings decide which shipping options your customers see and how much they pay.
📄️ Returns
The Returns section is where you handle customer return requests. You can see every return in one list, open a return to review it, approve or reject it, process the refund, and track the returned package until it arrives back at your store.
📄️ Reviews
The Reviews page is where you manage the ratings and reviews customers leave on your products. New reviews arrive as "Pending" and are not shown on your store until you approve them. From this page you can read each review, approve it, reject it, or delete it.
📄️ Email
Ecomplify can send automatic emails for you — order confirmations to your customers, and daily summaries to you. Two pages control this: Email Provider Settings (how emails are sent) and Email Templates (what the emails say). This page explains both.
📄️ Billing & Plans
The Billing page is where you choose your Ecomplify plan, pay for it, see when it expires, and extend or upgrade it. Your store runs on a subscription, so keeping your plan active here keeps your store online.
📄️ Your Account
Your Ecomplify account is separate from your shops — it is the login you use to access the dashboard. Two pages manage it: My Profile (your personal details, password and account deletion) and Active Sessions (the devices you are logged in on).