Dashboard

📄️ Getting Started

Learn how to set up and start using the Ecomplify Dashboard to manage your online store.

📄️ Signing In

How to create your seller account, verify it, stay signed in, and get back in when something goes wrong.

📄️ Orders Management

Manage and track all your customer orders from a single interface.

Reservar un servicio de mensajería, imprimir la documentación, rastrear el paquete y qué sucede cuando falla la entrega. Todo esto se encuentra en la tarjeta Envío y cumplimiento de la página del pedido.

📄️ Product Management

Add, edit, and organize your product catalog with powerful management tools.

📄️ Collections

Organize your products into curated collections to help customers discover items easily.

📄️ Customer Management

Manage and view customer information from the Customer Directory.

📄️ Analytics

Track your store's performance with comprehensive web traffic and sales analytics.

📄️ Action Replay

Action Replay records what real visitors do on your storefront and lets you watch it back like a video. Use it to see where shoppers hesitate, which page loses them, and why a cart was abandoned.

📄️ Marketing

Drive sales with discount codes, promotional offers, and marketing tools.

📄️ Blog

Create and manage blog content to drive traffic and engage customers.

📄️ Design & Themes

Customize the look and feel of your storefront to match your brand identity.

📄️ Social Media Posts

Schedule and automatically publish marketing posts to Facebook, Instagram, X (Twitter), Threads and LinkedIn straight from your dashboard.

📄️ Theme Editor

Build your storefront pages visually — drag sections into place, change their settings, preview on desktop and mobile, and publish when you're happy.

📄️ AI Connector

Connect AI tools like Claude Code, Cursor, ChatGPT or Kimi to your shop and let them design pages, manage products, upload photos, write blogs and publish changes — all through a secure, revocable token.

📄️ Shop Settings

Configure every aspect of your store from the comprehensive Shop Settings section.

📄️ Staff & Permissions

Give other people access to your shop's dashboard, and control exactly which sections they can see.

📄️ Recuperación de carritos abandonados

Recupere ventas perdidas enviando automáticamente correos de recuperación a los clientes que dejaron artículos en su carrito sin completar el pago.

📄️ Analítica de búsquedas

Entienda cómo buscan los clientes en su tienda y optimice su catálogo de productos basándose en datos de búsqueda reales. Acceda a Analítica de búsquedas desde la barra lateral del panel.

📄️ Product Recommendations

Boost sales with intelligent product recommendations powered by OpenSearch. The recommendation engine suggests relevant products to customers based on their browsing behavior and purchase history.

📄️ Connect Your Domain

This page explains how to give your store its own web address. It is written for everyone — you do not need any technical knowledge. Go to Shop Settings > Domain in the dashboard to follow along.

📄️ Shipping

Shipping is managed in two places in the dashboard. Shipping Settings is where you set your warehouse address, create shipping zones with rates, set a free shipping threshold, and define your return policy. Shipping Providers is where you connect carrier accounts (FedEx, UPS, USPS, DHL Express, Shiprocket, Delhivery, and more) for live rates at checkout, shipping labels, and automatic tracking updates. Together, these settings decide which shipping options your customers see and how much they pay.

📄️ Returns & Exchanges

Everything that decides whether a customer can return something, how much they get back, and what you have to do about it.

📄️ Reviews

The Reviews page is where you manage the ratings and reviews customers leave on your products. New reviews arrive as "Pending" and are not shown on your store until you approve them. From this page you can read each review, approve it, reject it, or delete it.

📄️ Correo electrónico

Ecomplify puede enviar correos automáticos por usted Configuración del proveedor de correo (cómo se envían los correos) y Plantillas de correo (qué dicen los correos). Esta página explica ambas.

📄️ Facturación y planes

La sección de Facturación es donde gestiona su plan de Ecomplify, paga facturas y recarga créditos de IA. Ecomplify es gratis para siempre: si una prueba o un plan de pago termina, su tienda sigue funcionando con el plan Free. Actualizar a un plan superior desbloquea más funciones; nada de lo que haga aquí puede dejar su tienda fuera de línea.