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Orders & Tracking

Track your orders from placement to delivery with real-time status updates.

Order Tracking​

Track any order's delivery progress with the visual timeline.

Order Tracking

Delivery Progress Timeline​

The tracking page shows a visual step-by-step timeline:

  1. Order Placed - Your order has been received (with date)
  2. Payment Confirmed - Payment has been processed (with date)
  3. Order Processing - Your order is being prepared
  4. Shipped - Your order is on the way
  5. Out for Delivery - Your order is out for delivery
  6. Delivered - Your order has been delivered

Each completed step is marked with a blue checkmark, while pending steps remain grey.

Order Items​

Below the timeline, view the items in your order:

  • Product image and name
  • Quantity and price
  • Status badge (Ordered, Shipped, Delivered)

Actions​

  • View Invoice - Open the order invoice
  • Order Details - Return to the full order detail page
  • Total and Payment Status displayed at the bottom

Invoice​

View and print a professional invoice for any order.

Invoice

The storefront invoice includes:

  • Order details and dates
  • Billing and shipping addresses
  • Itemized product list
  • Price breakdown with tax
  • Payment method and status

Contact Us​

Reach out to the store for support or inquiries.

Contact Page

The contact page provides a form for customers to send messages directly to the store owner, which appear in the Dashboard's Messages section.